At Luxarivento, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information in compliance with South African law and best practices.

What Information We Collect

We collect relevant business and personal data to deliver and improve our services.

• Contact details (such as name, address, phone, and email) when you complete web forms.
• Business and operational data provided for analytics or integration purposes.
• Technical data including IP address, browser type, and device information for site optimisation.
• Usage information from website interactions to ensure a better platform experience.

How We Use Your Data

Your information is only used for business-related purposes in line with South African laws.

• To manage client relationships and respond to direct enquiries or service requests.
• To tailor analytics, dashboard, and decision support services to your organisation.
• To ensure technical and security integrity of our systems and user interfaces.
• To comply with legal or regulatory obligations applying to digital and data services.

Legal Basis for Processing

We process your data where necessary to provide agreed services and ensure compliance.

Luxarivento processes personal data only for clear, legitimate business purposes such as communication, service delivery, and compliance with South African privacy requirements.

How We Share Data

We share data only as required for service delivery or regulatory obligations.

• With internal team members on a need-to-know basis to complete requested services.
• With technology suppliers strictly for service delivery, under robust confidentiality.
• If required, with regulators to meet lawful data or audit obligations in South Africa.

Data Security

We use technical and organisational safeguards, including encryption, access controls, and ongoing monitoring, to protect your data from unauthorised access, disclosure, or loss. All security measures are guided by POPIA and recognised South African standards.

Your Rights

You have control over your personal data as set out by South African law.

• Request access to personal data we hold about you.
• Request correction or deletion of inaccurate or unnecessary information.
• Object to or restrict certain types of processing, where allowed by law.
• Complain to the Information Regulator if unsatisfied with our response.

Cookies & Tracking

Cookies help analyse site usage and improve user experience but do not collect excessive or sensitive personal data.

Read Cookie Policy Read Cookie Policy

Contact Us

For questions about privacy, data use, or your rights, please contact our Data Protection team below.

Policy Updates & Changes

We update policies to reflect changes in law or practice. Any updates take effect when posted on this page.